Customer help line

We would like to hear from you about your query or problem however large or small, and will do our utmost to resolve it for you.

In the first instance please contact the Boatshed Office who is dealing with the boat in question.
If you do not get a satisfactory resolution then please do contact us at the HQ Customer Services Team.

We will acknowledge your request within 24 hours and deal with it as swiftly as we can, keeping you fully informed at all stages.
We strive to enhance our performance as a result of any problems our customers encounter to ensure it does not occur again.
Boatshed.com has offices world-wide, they are owned and operated under licence and Boatshed has strict guide lines on how the businesses are to be operated.

Please fill in the following details of your Query or Complaint
Name
Email
Address
Boat Ref
Office you have been dealing with
Person you have been dealing with
Nature of query or complaint
  • Within 24 hours: We will confirm that we have received your query or complaint and will investigate.
  • Boatshed.com will deal with it fairly, confidentially and effectively.
  • Within 5 working days we will try to find a resolution or solution
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